self checkout attendant

Walmart; Merritt; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Merritt is seeking a Self-Checkout Attendant. The position involves maintaining the self-service area, educating customers on its use, and providing excellent customer service. Candidates must be 16 years or older, and the starting pay is $18.00 per hour, determined by experience. Join a dynamic team in a customer-focused environment.

Qualifications

• Age - 16 or older

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on the use of self-service options.
• Promotes company sponsorship programs.
• Observes customer activities to provide assistance.
• Handles self-service interventions and quality checks.
• Responds to EAS alarms as needed.
• Notifies Customer Service Manager of cash or technical issues.
• Returns Scan & Go scanners after use.

Skills

Customer Service Skills

Communication Skills

Problem Solving

Job description

Overview

Position Summary... Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observes the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Qualifications

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Other Information

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

100-3900 Crawford Ave, Merritt, BC V1K 0A4, Canada

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