Security Shift Supervisor - Full Time Days - 16 York Street (People & Culture)

Paladin Security; Toronto; On-site; CAD 44,000 - 48,000; Full time

Job summary

A leading security services provider in Toronto is seeking a Shift Supervisor - Security Guard to lead and supervise a team, ensure safety, and maintain a reassuring presence. This full-time role involves conducting visible patrols, responding to incidents, and supporting tenants. The ideal candidate will have a valid Ontario Security Guard License, supervisory experience, and be fully vaccinated against Covid-19. Benefits include medical and dental insurance, uniform provisions, and opportunities for growth.

Benefits

Medical Insurance

Life Insurance

Paid Vacation

Security license reimbursement

Paid Sick Days

Qualifications

• Minimum 1 year of supervisory experience in Security or equivalent.
• Valid Ontario Security Guard License is required.
• Must be fully vaccinated against Covid-19.

Responsibilities

• Lead and supervise 1–3 guards and coordinate with Site Director.
• Conduct visible foot patrols and engage tenants proactively.
• Ensure safety and fair enforcement of property rules.

Skills

Valid Ontario Security Guard License

Valid First Aid and CPR Level - C certification

Must have a minimum 1 year of supervisory experience

Basic computer skills

Excellent interpersonal skills

Proficient in English

Job description

Overview Job Skills / Requirements

Position: Shift Supervisor - Security Guard

Site: Cadillac Fairview - 16 York Street (Maple Leaf Square)

City: Downtown Toronto, ON

Status: Full-Time Nights

Hours: Static Continental Nights- 1900-0700

Pay Rate: $22/hr.

Job Description

Security guards maintain a highly visible and reassuring presence through their assigned patrol and post duties. Security guards are the eyes and ears of the Property and they take steps to ensure that the Manager’s rules and standards for the Property are maintained. By their presence, they act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment at the Property.

Job Duties

• Lead and supervise 1–3 guards; coordinate with Site Director and Property Management
• Conduct visible foot patrols; engage tenants, guests, and visitors proactively
• Provide exceptional customer service, directions, escorts, and general assistance
• Ensure safety, access control, and fair enforcement of property rules
• Respond to emergencies, disturbances, crimes, and medical incidents (First Aid/CPR/AED)
• Observe, report, and assist police; manage trespassers and unauthorized persons
• Support tenants/merchants during incidents and special events
• Identify, report, and follow up on hazards or deficiencies
• Maintain activity/event awareness to assist visitors effectively
• Control vehicle traffic and facilitate access to restricted areas
• Prepare accurate written reports and maintain logs
• Perform physical duties including walking, standing, and securing doors
• Support sustainability by managing lighting and energy use
• Perform emergency management and other duties as assigned

Requirements & Qualifications

• Valid Ontario Security Guard License
• Valid First Aid and CPR Level - C certification - Issue by a WSIB-approved provider*
• Covid-19 - Fully Vaccinated (Min 2 doses)
• Must have a minimum 1 year of supervisory experience working in Security or equivalent
• Basic computer (keyboarding) skills are required;
• Knowledge of applicable federal, provincial and municipal legislation and regulations required
• Excellent interpersonal
• Demonstrated ability to multi-task
• Proficient in English (both oral and written)

Why Paladin?

• Opportunities for advancement and growth (Growth in Within Policy)
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, Continental Nights -1900-0700.

Number of Openings for this position: 1