Security-Cleared IT Support Specialist

Donna Cona Inc.; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A prominent IT consultancy firm in Ottawa is seeking a Technical Support Specialist to engage in contract work for government clients. Candidates must possess a valid Enhanced Reliability security clearance, a relevant degree, and at least two years of experience in IT support. Strong skills in communication and problem-solving are essential, along with knowledge of several technologies including PowerShell, Python, and GitLab. This position promotes a diverse and inclusive workplace, welcoming applicants from all backgrounds.

Qualifications

• Valid security clearance at the level of Enhanced Reliability.
• Minimum two years experience in maintaining and supporting application and infrastructure.
• General knowledge of IT industry technology and best practices.

Responsibilities

• Support existing technology stacks such as GitLab and Ansible.
• Follow ITIL best practices for incident and problem management.
• Provide clear documentation and communication.

Skills

Security clearance at the level of Enhanced Reliability

Communication skills

Analytical skills

Problem-solving skills

Team collaboration

Education

Degree in Computer Science, Business Computing, Engineering, or Commerce

Tools

PowerShell

Python

GitLab

Ansible

Splunk

SIEM

Job description

A prominent IT consultancy firm in Ottawa is seeking a Technical Support Specialist to engage in contract work for government clients. Candidates must possess a valid Enhanced Reliability security clearance, a relevant degree, and at least two years of experience in IT support. Strong skills in communication and problem-solving are essential, along with knowledge of several technologies including PowerShell, Python, and GitLab. This position promotes a diverse and inclusive workplace, welcoming applicants from all backgrounds.