Salesforce nCino Business Analyst

Cognizant Technology Solutions; Ontario; On-site; CAD 70,000 - 130,000; Full time

Job summary

A leading global technology services company in Ontario is seeking a Sr. Business Analyst to join their Business Systems team. The successful candidate will document business processes and convert needs into technical requirements. Responsibilities include collaborating with teams, conducting user acceptance testing, and creating user stories. This hybrid role offers an annual salary between $70,000 - $130,000 with excellent benefits.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Rich experience as business system analyst in banking domain.
• Good knowledge of nCino bank operating system.
• STM (Source to target) Data mapping experience.
• Experience writing SQL queries.

Responsibilities

• Conduct requirement elicitation sessions with business heads.
• Collaborate with development team to convert business requirements.
• Create user stories and manage reports for Salesforce.

Skills

Business system analysis in banking

Knowledge of nCino bank operating system

Data mapping experience

SQL querying

Tools

Salesforce

Jira

Job description

Overview

nCino Business System Analyst

About the Role

As a Sr. Business Analyst, you will make an impact by identifying and documenting business processes, and converting business requirements into technical requirements. You will be a valued member of the Business Systems team and work collaboratively with line of business, product owners, SMEs, and development teams.

Responsibilities

• Conduct requirement elicitation sessions with business heads and process managers.
• Collaborate with development team to convert business requirements to actionable user stories.
• Create use cases and provide team-based resolutions for Salesforce and integrated applications (Tier1 & Coupa) for email integration, expense management, document management, etc.
• Actively involve in user acceptance testing for Salesforce environment as well as managed packages, including regression testing and UAT.
• Administer and collaborate on the reports and dashboards module for business sales and nCino teams.
• Define user experience scenarios using API flow diagrams to describe functional integration.
• Create cards/user stories in Jira or any other Agile tool.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring a few days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• Rich experience as business system analyst in banking domain.
• Good knowledge of nCino bank operating system including but not limited to nCino objects, administration tool, and product hierarchy.
• STM (Source to target) Data mapping experience.
• Experience writing SQL queries.

These will help you stand out

• Experience in Agile methodology.
• Experience with Salesforce and integrated applications.
• Strong communication and collaboration skills.
• Ability to define user experience scenarios using API flow diagrams.
• Experience with Jira or other Agile tools.
• Applications will be accepted until Oct 15, 2025.

The annual salary for this position is between $70,000 - $130,000 depending on experience and other qualifications of the successful candidate.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world’s leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

EEO Statement: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.