sales team lead

Government of Canada - Central; Brampton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A public sector agency in Peel Region, Brampton, is seeking an individual to supervise staff in a retail store setting. The role entails managing cash, preparing sales reports, and ensuring effective customer service. Candidates should possess a secondary school graduation certificate and have at least one year of relevant experience. The job requires on-site work, and candidates must be bondable with basic security clearance.

Qualifications

• 1 to less than 2 years of experience in a relevant field.
• Bondable and possess a basic security clearance.

Responsibilities

• Supervise staff and assign duties.
• Resolve customer requests and complaints.
• Prepare reports on sales volumes.

Skills

Client focus

Excellent oral communication

Reliability

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• 3-4 people

Area of specialization

• Retail store

Additional information

Security and safety

• Bondable
• Basic security clearance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Ability to multitask