Sales Project Coordinator

Lock Search Group; British Columbia; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading recruiting firm is seeking a Sales Project Coordinator to support sales and operations in the Greater Vancouver area. This hybrid position requires strong customer service skills and 5+ years of experience. Responsibilities include handling client requests, supporting sales representatives, and processing orders. The role provides an environment that fosters collaboration while offering flexible work options. If you thrive in a fast-paced setting and possess excellent communication abilities, this could be the perfect opportunity for you.

Benefits

Attractive commission incentives

Flexible working environment

Qualifications

• 5+ years of related experience required.
• Proficient in Microsoft Office applications.
• Strong attention to detail in a dynamic environment.

Responsibilities

• Handle client requests and ensure customer satisfaction.
• Assist with order preparation and bidding.
• Conduct outbound prospecting calls for sales opportunities.

Skills

Customer service skills

Attention to detail

Oral communication

Written communication

Teamwork

Education

College/University Diploma in a related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

AutoCAD

Job description

Sales Project Coordinator – Warehouse & Infrastructure

Location: Greater Vancouver, BC

Our client, a recognized leader in warehousing, storage and material handling, has engaged Cameron Lappin of the Lock Search Group to assist in finding an exceptional individual for the role of a Sales Project Coordinator. This unique home‑based or hybrid, customer‑centric sales and operations opportunity could be a fantastic chance for a professional with a strong customer service background, as well as experience with administration, quotation/bid and sales coordination. The position includes an attractive commission incentive to promote collaboration and performance.

The incoming Sales Project Coordinator will handle customer inquiries via phone, email, website, and in‑person, ensuring the highest level of customer service and satisfaction. Primary responsibilities include working closely with Outside Sales Consultants on transitioning sales leads to closed orders by supporting those opportunities with prompt quoting/estimations, order entry, coordination, customer service and interaction, as well as onboarding through proactive prospecting efforts.

The successful candidate MUST reside in the Lower Mainland, Fraser Valley or Greater Vancouver region to be considered for this exciting opportunity.

Responsibilities

• Handle client requests including phone calls, website leads, in‑house counter requests, and order transfers from external sales representatives; prioritize prompt and diligent responses to ensure customer satisfaction.
• Assist Outside Sales Representatives with the preparation of orders and bids.
• Provide product pricing and delivery information over the phone and prepare proposals for prospects as needed.
• Aid in annual physical inventory.
• Assist team with the preparation of orders and bids.
• Conduct outbound prospecting calls based on dormant account lists or prospect listings provided by the company or created independently.
• Serve as a courteous and professional liaison between the company and customers.
• Accurately and promptly process sales orders.
• Inform and advise customers about order status, inventory levels, and delivery times.
• Support customers with product or service requests via interactive web chat.
• Act as the primary customer contact when sales representatives are unavailable.
• Monitor delivery, installation, and after‑sales service.
• Create simple AutoCAD sketches to help define client needs and options.
• Be an active member of the company’s Health & Safety committee.

Requirements

• 5+ years of related experience.
• College / University Diploma in a related field is an asset.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Exposure to AutoCAD or other technical drafting software would be beneficial, but not mandatory.
• Exceptional customer service skills with strong oral and written communication abilities.
• Capable of thriving in a dynamic, team‑oriented environment.
• Quick learner with the ability to adapt to changing priorities.
• Strong attention to detail and accuracy in a fast‑paced environment.
• Ability to work both independently and collaboratively from a home‑based setting (company office is available to candidates that prefer an in‑office environment).
• Prior experience with warehouse management and ERP systems is preferred.
• Previous experience in a similar role would be considered an asset.