Sales Development Representative

GAIN; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A creative-led company is seeking a Sales Development Representative to drive lead generation and build relationships with potential customers. In this role, you will initiate contact and manage a dynamic sales pipeline, contributing to the company’s North American expansion while fostering a solution-oriented approach. The ideal candidate has a Bachelor's degree and experience in sales or customer service. This position comes with a hybrid work environment and a competitive salary range of $60,000 to $80,000 annually.

Benefits

Hybrid work environment

3 weeks paid time off

Work from anywhere up to 20 business days per year

Wellness time and health coverage

Dog-friendly office

Office gym membership

Reward and recognition programs

Qualifications

• Bachelor's degree in Business, Marketing, or equivalent experience.
• Previous experience in sales or customer service with a track record of achieving targets.
• Knowledge of sales processes and ability to understand and follow sales methods.

Responsibilities

• Generate and nurture leads to develop a sales pipeline.
• Work with an assigned expert to move deals through the pipeline.
• Oversee essential admin tasks such as scheduling meetings with prospects.

Skills

Sales experience

Customer service

Strong listening skills

Presentation skills

Excellent verbal and written communication

Education

Bachelor's degree in Business or Marketing

Tools

CRM software

Job description

Overview

GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful decisions. If this sounds like an adventure you\'d like to be part of— then keep reading and apply below!

The Role

As the Sales Development Representative (SDR), you will play a crucial role in the growth of GAIN by serving as the frontline in lead generation and relationship-building. You will be responsible for initiating and nurturing relationships with potential customers, you\'ll be the driving force in lead generation and building relationships that set the stage for success. You\'ll be contributing to our North American expansion, building on our success in the UK, Mainland Europe and Asia. This position offers an excellent opportunity to build a foundation for a successful career in sales while contributing to the long term goals and vision at GAIN.

Responsibilities

• Creation of Sales Pipeline
  • Generate and nurture leads to construct a robust and dynamic sales pipeline
  • Utilize your skills to identify and engage prospects, laying the foundation for successful partnerships
• Progression of Sales Pipeline
  • Work in tandem with an assigned expert to move deals through the pipeline efficiently
  • Act as the driving force, ensuring a smooth progression from initial contact to meaningful engagements
• Administrative Tasks
  • Oversee essential administrative functions, such as scheduling meetings with prospects
  • Manage email communications and follow-ups to maintain effective and timely communication
• Discovery Conversations, Proposals, and Negotiation
  • Dive into discovery conversations, actively listening to understand prospects needs and preferences
  • Collaborate on the creation of compelling proposals that resonate with prospects objectives
  • Participate in negotiation processes, working toward mutually beneficial agreements
• Contract Execution and Target Start Dates
  • Once deals transition into contracts, collaborate closely with the Client Success Manager
  • Ensure a seamless execution of contracts, actively participating to meet our target start dates

Qualifications

• Bachelor\'s degree in Business, Marketing, a related field, or equivalent work experience
• Previous experience in sales or customer service with a track record of achieving targets
• Familiarity with CRM software and sales tools is advantageous
• Strong listening and presentation skills
• Excellent verbal and written communication skills
• Ability to multitask, prioritize, and manage time effectively
• Knowledge of sales processes and the ability to understand and follow company sales methods

Behaviours

• Focus on Service
  • Your primary focus is on serving potential prospects, aiming to meet their unique needs
  • You view yourself as a solution provider rather than just a salesperson
• Listening and Learning
  • You don\'t assume you know what others need; instead, you ask and actively listen
  • Understanding comes from genuine engagement, not from trying to persuade or convince
• Empathy in Action
  • You engage with prospects to draw out their needs, signaling that you sincerely care about their challenges and aspirations
  • Your approach is empathetic, placing yourself in their shoes to better understand their perspective
• Natural Instinct for Client-Centricity
  • You possess a natural instinct for adopting a client-centric mindset, recognizing that success is achieved by aligning with their goals

Benefits

• Hybrid work environment + a home office allowance
• 3 weeks of paid time off to start, plus a winter holiday office closure.
• Work from anywhere in the world up to 20 business days or 4 weeks per year! We want you to build a life and a career at the same time
• Wellness time, health + dental coverage, health spending account, and wellness spending account so that you can prioritize YOU
• Dog friendly office, because our furry friends are part of the team too
• Office gym membership
• Reward + recognition programs to recognize your team (and be recognized) for all that we do
• Work at a certified Great Place to Work

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We believe that diversity and inclusivity make our teams better, so it is our priority to create an equitable and inclusive workplace where our goals, initiatives, and commitments to action are shaped and strengthened by our team\'s voices. Putting People First, one of our core values, means we never lose sight of humanity, care, and impact.

Pay range - The typical hiring range for this role is $60,000 - $80,000 annually. annually which includes both base salary and performance-based bonus components. The exact mix between base and bonus will be determined based on role-related skills, knowledge, and experience. This range reflects our commitment to our compensation philosophy, internal equity, and comes with a competitive and comprehensive total rewards package.

Disclaimer: we never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details, please report it immediately to [e-mail]. All genuine communication will come from official company channels.