Sales Coordinator-St John's Newfoundland- Part-time

Encore; San Juan de Terranova; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in event technology is seeking a Sales Coordinator to assist with selling equipment and services for events. This role involves supporting sales activities, managing customer requests, and maximizing revenue for smaller events. Ideal candidates will possess strong communication skills and a background in sales or event planning.

Qualifications

• High School diploma required; BS/BA preferred, or 1+ years of sales or event experience.
• Experience in technology, sales, hospitality, or event planning is a plus.

Responsibilities

• Sell smaller events like Banquet Event Order (BEO) bookings and maximize revenue.
• Attend client meetings and respond to client concerns.
• Maintain accurate and up-to-date CRM records.

Skills

Communication

Technical aptitude

Customer service

Education

High School diploma

BS/BA preferred

Job description

Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes, with a particular focus on events generating less than $5K in revenue. The role includes completing sales order entries, supporting sales activities, and providing general sales administration support such as order entry, opportunity management, billing, and customer follow-up. The position reports to the Sales Director or Director of Event Technology.

Key Job Responsibilities

Sales Support and Coordination

• Sell smaller events like Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events as determined by the Manager.
• Maximize revenue while adhering to event profit guidelines for all assigned business.
• Attend client meetings and respond to client concerns, questions, and problems to meet client needs.
• Close sales by obtaining commitments and maximizing revenue, ensuring profit guidelines are followed.
• Handle customer requests via phone, online chat, email, and other channels, and follow up through order hand-offs.
• Follow up with clients through final billing, thank you letters, post-event evaluations, and lead hand-offs.
• Use ENCORE tools and resources effectively to respond promptly to customer requests.
• Maintain accurate and up-to-date CRM records.
• Coordinate effectively with venue leadership teams for information exchange.

Job Qualifications

• High School diploma required; BS/BA preferred, or 1+ years of sales or event experience.
• Experience in technology, sales, hospitality, or event planning is a plus.
• Technical aptitude and proficiency with computer software and programs.
• Strong written and verbal communication skills.

Competency Group

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Instills Trust
• Safety Conscious
• Drive Results
• Action Oriented
• See The Big Picture
• Tech Savvy
• Value People
• Communicates Effectively

Work Environment

Work is performed in a hotel or convention center environment, with moderate exposure to outdoor temperatures, dirt, sand, and dust. Conditions may range from quiet to noisy. Team members will operate high-end audio-visual equipment, electrical components, and may work at heights using lifts and ladders. Multiple hotel locations may be involved. Irregular hours, including days, evenings, weekends, and holidays, are expected. Team members must adhere to appearance guidelines set by ENCORE, based on individual hotels or the area.

This description is not exhaustive. Management may revise responsibilities or assign different tasks as needed.