Sales Associate

EPiQVision; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading audio-visual services company in Toronto is looking for a dynamic Sales Associate to manage client relationships and respond to leads. This full-time position requires strong communication skills, experience in the live events industry, and a passion for customer success. Enjoy a vibrant team culture, professional growth opportunities, and a fun work environment. Knowledge of audio-visual equipment is key, and flexibility for events is required.

Benefits

3 weeks paid vacation

Fully covered health benefits

Professional development opportunities

Fun, social work culture

Qualifications

• 1+ years experience in the live events industry.
• Excellent verbal and written interactions with clients, vendors, and employees.
• Knowledge of current Safety Guidelines for the Live Performance Industry in Ontario is an asset.

Responsibilities

• Respond to inbound leads with energy and professionalism.
• Develop long-term client relationships.
• Support account growth and retention through excellent service.

Skills

Strong communication skills

Negotiation skills

Customer service commitment

Ability to manage priorities

Education

Post-secondary education in event production, business sales, or hospitality

Tools

Audio-visual equipment

Job description

EPiQVision is a Toronto-based company delivering luxurious, immersive experiences for over a decade. We’re looking for driven, talented audio-visual professionals to join our growing team.

We specialize in high-end audio, video, lighting and staging production, equipment rentals, and full-service technical design — from executive conferences to elegant weddings. Our clients expect excellence, and we deliver through three core values: Service, Quality, and Excellence.

Why Work at EPiQVision?

• Professional Growth: Gain hands-on experience in diverse, high-profile events. Learn from industry leaders who are passionate about their craft.
• Team Culture: Join a collaborative, respectful team where your creativity, input, and dedication are genuinely valued.
• Reputation for Excellence: Become part of a company known for professionalism, technical expertise, and five-star service.
• Every Day is Different: From live corporate productions to stylish private events, no two days are the same and the impact you make is always visible.
• Enjoy 3 weeks paid vacation, fully covered health benefits, paid personal time, professional development, company tech, and a fun, social work culture.

If you thrive under pressure, love solving creative challenges, and want to work at the top of your game, EPiQVision is where you belong.

Job Summary

Are you a dynamic, proactive AV professional who thrives on building meaningful connections and providing excellent client service? EPiQVision is seeking a Sales Associate to respond to incoming leads, support existing accounts and build client relationships.

As the first point of contact for incoming leads and a trusted partner to our existing clients, you’ll play a key role in shaping how people experience our brand. From identifying client needs and recommending innovative AV solutions to crafting winning estimates and managing relationships with both clients and venues, your goal will be to ensure every project runs smoothly and every client feels supported.

What you’ll do

• Respond to inbound leads with energy, professionalism, and insight
• Develop and deepen long-term client relationships
• Recommend tailored audio visual solutions that align with client goals
• Create and finalize proposals and estimates
• Support account growth and client retention by delivering exceptional service
• Act as a liaison between clients, venues, and internal teams

This is a full-time role based in Toronto, with a mix of in-office work, onsite event presence, and client-facing activity.

Key Responsibilities

• Follow strategic sales plans to support key accounts and maximize revenue
• Collaborate cross-functionally with production, operations, and technical teams to deliver tailored event solutions
• Prepare, present, and finalize proposals and quotes with a focus on value and client satisfaction
• Manage client expectations onsite and offsite, ensuring seamless event execution and long-term retention
• Represent EPiQVision at events, trade shows, and networking opportunities to elevate our brand and expand our reach

What You Bring

• A passion for events, technology, and customer success
• Strong communication and negotiation skills, with a high level of professionalism
• Ability to manage multiple priorities in a fast-paced, client-focused environment

Requirements

• Post-secondary education in event production, business sales, or hospitality
• 1+ years experience in the live events industry
• Excellent verbal and written interactions with clients, vendors, and employees
• Knowledge and experience of audio-visual equipment in a live event environment
• High level of integrity and work ethic
• Ability to adapt to new technology
• Ability to prioritize and manage conflicting demands
• Ability to work individually as well as part of a team
• Strong negotiation skills with clients and vendors
• A strong commitment to customer service
• Knowledge of current Safety Guidelines for the Live Performance Industry in Ontario is an asset
• Knowledge of current municipal, provincial, and federal workplace health & safety regulations is an asset
• Valid driver's license and vehicle is an asset

Work Conditions

• Medium to high levels of stress and pressure
• Flexible and additional hours including some evenings and weekends

Compensation and Equal Opportunity

We thank all applicants for their interest. Only candidates chosen for an interview will be contacted. No telephone calls please. All offers of employment are conditional based on the candidate legally allowed to work in Canada.

EPiQVision is a barrier-free and equal opportunity employer that strives to ensure its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process under the Ontario Human Rights Code. In addition, EPiQVision will meet the needs of all persons with disabilities under the Accessibility for Ontarians with Disabilities Act (AODA) and will provide reasonable accommodation for any applicant, as requested during the hiring process. In pursuit of this commitment, EPiQVision will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation and this extends to the hiring process and throughout the course of employment.