Sales Associate

Roots; Oakville; On-site; CAD 35,000 - 50,000; Full time

Job summary

A renowned retail company in Oakville, Ontario is seeking an enthusiastic Sales Associate to join their team. The ideal candidate will possess retail experience, particularly in apparel, and a strong ability to build lasting relationships with customers. This role involves providing exceptional customer service, handling transactions, and maintaining visual standards in the store. Join a culture that values growth and environmental sustainability, applying your passion for retail in a supportive environment. Applicants are encouraged to submit their details promptly.

Qualifications

• Experience in retail, preferably in the apparel sector.
• Demonstrated ability to connect with and build relationships with customers.
• Understanding of retail operations, including cash handling and store standards.

Responsibilities

• Provide exceptional service to customers.
• Resolve customer issues effectively at store level.
• Perform POS transactions and merchandising tasks.

Skills

Retail experience preferably in apparel

Ability to develop relationships with customers

Understanding of retail operation concepts

Self-starter with good judgment

Excellent presentation skills

Upbeat, optimistic, passionate

Ability to understand customer needs

Ability to build consensus

Job description

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.