Sales Associate

WIRELESSWAVE / WAVE SANS FIL; Nanaimo; On-site; CAD 45,000 - 70,000; Full time

Job summary

A leading wireless solutions provider in Nanaimo is seeking dedicated team members to provide exceptional customer service in the wireless industry. You will help customers find the right products while achieving sales targets in a dynamic environment. The ideal candidate is customer-focused with 1-2 years' experience in retail or sales, possesses effective communication skills, and is adaptable to change. This position offers competitive earnings, benefits, and opportunities for growth within the company.

Benefits

Medical & dental benefits

Flexible scheduling

3 weeks' vacation

RRSP matching

Employee discounts

Qualifications

• 1-2 years of proven success in customer-facing roles.
• Strong communication skills and ability to build relationships.
• Interest in the wireless industry and comfort with technology.

Responsibilities

• Provide personalized support to customers for wireless products.
• Stay updated on promotions and industry trends.
• Achieve and exceed sales targets.

Skills

Retail

Sales

Customer service

Job description

Mission

At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc.- a billion-dollar company owned by Bell and Rogers- we're the go-to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within reach!

What We Offer

• Annual Earnings: Typically ranging from $45,000 to $70,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while experienced associates have earned significantly more).
• Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
• Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
• Support: Award-winning training, tools, resources, and coaching needed to help you succeed.
• Career Opportunities: Industry-leading development programs- we promote our managers from within!
• Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.

Who You Are

• Customer-focused: You have a passion for finding the right solutions for customers.
• Connector: You're skilled at building relationships and have effective communication skills.
• Tech-Savvy: You're interested in the wireless industry and comfortable using technology and social media.
• Goal-Driven: You're motivated to learn, grow, and achieve targets in a performance-driven environment.
• Flexible: You have a good work ethic and can adapt in a fast-paced, ever-changing industry.
• Team-Player: You collaborate, share knowledge, support your peers, and enjoy friendly competition.
• Dependable & Experienced: You're available for full-time work, including evenings and weekends, with 1-2 years of proven success in customer-facing roles.

Profile

What You Will Do

• Deliver Solutions: Provide personalized support that helps customers find the right wireless and residential products and services. You have a passion for finding the right solutions for customers.
• Be the Expert: Complete training and stay up-to-date on products, networks, promotions, and industry trends so customers can count on you for the latest knowledge.
• Create Experience: Turn every interaction into an exceptional experience that earns customer loyalty, repeat business, and referrals.
• Drive Results: Achieve and exceed sales targets while staying adaptable to business needs and contributing to the success of your store and district.
• Live Our Values: Demonstrate trust, respect, ownership, passion, humility, and integrity in everything you do.

GLENTEL is an equal-opportunity employer and we are committed to creating a diverse and inclusive environment. We encourage our employees to participate in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we celebrate differences, and we invite you to be a part of our team.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil and SANS-FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Skills

• Retail
• Sales
• customerservice