Sales Advisor

CHANEL; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

A luxury fashion brand in Montreal is seeking a Sales Advisor to provide exceptional customer service and exceed sales targets. You will develop client relationships and support boutique operations while maintaining a professional image. The ideal candidate has experience in luxury retail and strong communication skills.

Qualifications

• Experience in luxury retail or similar customer service role.
• Proven ability to meet and exceed personal and store targets.
• Capacity to work in a fast paced environment.

Responsibilities

• Deliver personalized customer service to optimize the client experience.
• Develop and maintain high product knowledge and sales skills.
• Work toward individual and boutique sales targets.

Skills

Luxury retail experience

Customer service skills

Ability to exceed targets

Excellent communication

Organizational skills

Job description

Summary

As a Sales Advisor in the Montreal boutique you will build lasting client relationships through warm authentic service, represent the brand with a professional image, and strive to exceed client expectations while supporting boutique performance and daily operations.

Responsibilities

• Deliver personalized customer service to optimize the client experience
• Develop and maintain high product knowledge and sales skills to maximize opportunities
• Work toward individual and boutique sales targets and performance objectives
• Participate in daily back of house operations including alterations and holds as needed
• Follow and maintain current merchandising guidelines and standards
• Provide after sales service with accuracy and timely follow up
• Uphold a professional ambassador image through appropriate presentation and etiquette

Requirements

• Experience in luxury retail or similar customer service role
• Proven ability to meet and exceed personal and store targets
• Capacity to work in a fast paced environment
• Excellent communication skills and ability to multitask
• Strong organizational skills and rigorous follow upProfessional presentation and conduct