Retail Team Leader: Coaching & Guest Experience

Pursuit Collection; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A hospitality and attractions company is looking for a team-oriented individual to train and lead retail staff in the Municipality of Jasper. Responsibilities include coaching team members, managing cash handling, and ensuring a positive guest experience. Ideal candidates will have leadership experience, retail expertise, and a keen attention to detail. Enjoy a vibrant work environment and numerous perks, including free access to attractions and discounts on hotel stays.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Subsidized mental health resources

Qualifications

• Previous leadership and cash handling experience required.
• Experience working in retail and using point-of-sale systems.
• Strong hospitality-focused approach with a knack for guest needs.

Responsibilities

• Train, support, and coach retail team members.
• Ensure a memorable experience for guests through standards.
• Manage daily staffing resources according to business volume.

Skills

Leadership

Cash handling

Retail experience

Proactive communication

Adaptability

Attention to detail

Administrative skills

Tools

Microsoft Office

Job description

A hospitality and attractions company is looking for a team-oriented individual to train and lead retail staff in the Municipality of Jasper. Responsibilities include coaching team members, managing cash handling, and ensuring a positive guest experience. Ideal candidates will have leadership experience, retail expertise, and a keen attention to detail. Enjoy a vibrant work environment and numerous perks, including free access to attractions and discounts on hotel stays.