Retail Team Lead: Operations & Customer Service

Dollarama; Belleville; Sur place; CAD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits package

Pension match

Training program

Résumé du poste

Dollarama in Belleville, Ontario is seeking an Assistant Team Leader to support the management team in daily store operations and to deliver excellent customer service. You will help supervise staff, manage shipments, and ensure shelves are stocked while maintaining a safe, clean store environment.

The role requires strong communication, leadership, and multitasking abilities. It offers a path to full-time status with a competitive benefits package and opportunities to develop retail and

Qualifications

• Approximately one year of relevant experience in retail.
• At least one year in a supervisory role.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize and work in a fast-paced environment.
• Customer service oriented.

Responsabilités

• Assist the management team in store operations and staff supervision.
• Box daily shipments and stock shelves.
• Provide excellent customer service and resolve customer issues.
• Ensure store safety and cleanliness standards.
• Perform cash management and opening/closing duties.
• Assist with hiring and performance management processes.

Connaissances

Leadership

Communication

Teamwork

Multitasking

Customer service

Organizational skills

Flexibility

Description du poste

Dollarama in Belleville, Ontario is seeking an Assistant Team Leader to support the management team in daily store operations and to deliver excellent customer service. You will help supervise staff, manage shipments, and ensure shelves are stocked while maintaining a safe, clean store environment.

The role requires strong communication, leadership, and multitasking abilities. It offers a path to full-time status with a competitive benefits package and opportunities to develop retail and