Retail Assistant Team Leader: Ops, Service & Leadership

Dollarama; Drummondville; On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Pension plan

Training program

Career development

Job summary

Dollarama in Drummondville is seeking an Assistant Team Leader to support the management team in daily store operations and to ensure excellent customer service. You will help manage staff, handle shipments, stock shelves, and participate in safety and cash-handling tasks.

The role demands strong communication, leadership and multitasking abilities, with about one year of retail experience and supervisory exposure. This is a full-time position with opportunities for professional growth.

Qualifications

• Approximately one year of retail experience.
• At least one year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.

Responsibilities

• Assist the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing customer service and resolving issues.
• Ensuring store safety and cleanliness standards.
• Cash management and store opening/closing duties as needed.
• Assist with manager-on-duty tasks and attendance tracking.

Skills

Communication skills

Interpersonal skills

Leadership

Multitasking

Customer service

Job description

Dollarama in Drummondville is seeking an Assistant Team Leader to support the management team in daily store operations and to ensure excellent customer service. You will help manage staff, handle shipments, stock shelves, and participate in safety and cash-handling tasks.

The role demands strong communication, leadership and multitasking abilities, with about one year of retail experience and supervisory exposure. This is a full-time position with opportunities for professional growth.