Retail Team Lead - Customer Service & Operations

Dollarama

Mont-Laurier

In loco

CAD 42.000 - 54.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Competitive compensation

Pension plan

Tailor-made training

Descrizione del lavoro

Dollarama in Mont-Laurier, QC is seeking an Assistant Team Leader to support the management team in daily store operations, ensure excellent customer service, and maintain a well-organized environment.

You will help supervise staff, assist with opening/closing, safety and stock tasks, and participate in hiring and performance discussions. Flexible hours, strong communication, and leadership are essential.

Competenze

Approximately one year of relevant experience in retail.
At least one year in a supervisory role.
Flexible availability (day, evening, weekend).
Excellent communication and interpersonal abilities.
Demonstrated leadership, organizational, and teamwork skills.
Ability to multitask, prioritize, and work in a fast-paced environment.
Customer service-oriented.

Mansioni

Assisting the management team in managing store operations and staff.
Boxing and unboxing daily shipments.
Stocking daily products on shelves.
Climbing ladders to reach all areas of the store.
Providing good customer service and resolving customer issues.
Ensuring store safety and cleanliness standards are maintained.
Performing cash management, store opening and closing duties as needed.
Following up on assigned tasks.
Conducting manager-on-duty tasks: ensuring daily breaks, time and attendance are tracked and participating in hiring and performance management.