Retail Team Lead — Assistant to Management

Dollarama; Trois-Pistoles; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Job summary

Dollarama in Trois-Pistoles, QC seeks an Assistant Team Leader to support the management team in daily retail operations, ensuring excellent customer service and a well-organized store environment.

The role encompasses assisting with staffing, handling shipments, stocking products, and maintaining safety and cleanliness. Strong leadership and communication are essential to succeed in this fast-paced, high-volume setting.

Qualifications

• Approximately one year of relevant experience in retail.
• At least one year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Responsibilities

• Assist the management team in store operations and staff.
• Box and unbox daily shipments.
• Stock daily products on shelves.
• Ensure store safety and cleanliness.
• Perform cash management and opening/closing duties.
• Lead manager-on-duty tasks and track time/attendance.
• Participate in hiring and performance management.
• Provide good customer service and resolve issues.

Skills

Leadership

Customer service

Communication

Teamwork

Multitasking

Staff management

Safety awareness

Job description

Dollarama in Trois-Pistoles, QC seeks an Assistant Team Leader to support the management team in daily retail operations, ensuring excellent customer service and a well-organized store environment.

The role encompasses assisting with staffing, handling shipments, stocking products, and maintaining safety and cleanliness. Strong leadership and communication are essential to succeed in this fast-paced, high-volume setting.