Retail Store Team Lead - Lead Merchandising & Service

Dollarama; Beaumont; Vor Ort; CAD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Zusammenfassung

Dollarama is seeking a Team Leader to support the Store Manager and Assistant Store Manager in overseeing daily retail operations. You will lead store associates, manage merchandising, and ensure outstanding customer service.

This role requires at least one year in retail and 1–2 years in supervision, with open availability. The position offers growth opportunities, a pension plan, and a tailored training program.

Qualifikationen

• Minimum of one (1) year of retail experience.
• 1-2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Aufgaben

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting manager-on-duty tasks (breaks, time, and attendance).
• Implementing and maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Maintaining store safety and cleanliness standards.
• Performing cash management, store opening and closing duties as needed.
• Participating in inventory processes and employee training.
• Following up on assigned tasks and contributing to hiring and performance management.

Kenntnisse

Leadership

Communication

Multitasking

Time management

Jobbeschreibung

Dollarama is seeking a Team Leader to support the Store Manager and Assistant Store Manager in overseeing daily retail operations. You will lead store associates, manage merchandising, and ensure outstanding customer service.

This role requires at least one year in retail and 1–2 years in supervision, with open availability. The position offers growth opportunities, a pension plan, and a tailored training program.