Retail Team Lead: Growth, Training & Benefits

Dollarama; Calgary; Sur place; CAD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive compensation and benefits

Company matched pension plan

Tailor-made training program

Career growth opportunities

Résumé du poste

Dollarama in Calgary, Alberta, is seeking a Team Leader to support the Store Manager and Assistant Store Manager in daily operations. The role focuses on leading store associates, merchandising, customer service, and managing daily tasks like opening/closing and cash handling.

The position requires at least one year of retail experience with supervisory exposure, and a strong ability to multitask in a high-volume environment.

Qualifications

• Minimum of one (1) year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Responsabilités

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting manager-on-duty tasks (breaks, time, and attendance).
• Implementing and maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Maintaining store safety and cleanliness standards.
• Performing cash management, store opening and closing duties as needed.
• Participating in inventory processes and employee training.
• Following up on assigned tasks and contributing to hiring and performance management.

Connaissances

Leadership

Communication

Multitasking

Customer service

Description du poste

Dollarama in Calgary, Alberta, is seeking a Team Leader to support the Store Manager and Assistant Store Manager in daily operations. The role focuses on leading store associates, merchandising, customer service, and managing daily tasks like opening/closing and cash handling.

The position requires at least one year of retail experience with supervisory exposure, and a strong ability to multitask in a high-volume environment.