Retail Team Leader — Growth, Training & Merchandising

Dollarama; Sainte-Julie; On-site; CAD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career growth opportunities

Job summary

Dollarama seeks a Team Leader to support the Store Manager and Assistant Store Manager in daily retail store operations. You will lead associates, ensure sales floor performance, and uphold service standards.

Responsibilities include merchandising, stock handling, cash management, opening/closing duties, safety, and participation in inventory and training. Open to candidates with 1+ year retail and 1–2 years in supervision, demonstrating strong leadership and communication and flexible

Qualifications

• Minimum of one year of retail experience.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Managing store merchandising, shelf stocking, and daily shipments.
• Ensuring excellent customer service standards.
• Performing manager-on-duty tasks (breaks, time, attendance).
• Maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Ensuring store safety and cleanliness.
• Carrying out cash management, opening/closing duties.
• Participating in inventory processes and employee training.
• Assisting in hiring and performance management.

Skills

Leadership

Communication

Multitasking

Prioritization

Open availability

Job description

Dollarama seeks a Team Leader to support the Store Manager and Assistant Store Manager in daily retail store operations. You will lead associates, ensure sales floor performance, and uphold service standards.

Responsibilities include merchandising, stock handling, cash management, opening/closing duties, safety, and participation in inventory and training. Open to candidates with 1+ year retail and 1–2 years in supervision, demonstrating strong leadership and communication and flexible