Retail Store Manager - Stone Road Mall

Lovisa; Guelph; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading fashion retail company in Ontario is seeking an experienced Retail Store Manager to lead store operations and motivate a high-performing team. The ideal candidate will have over 3 years of retail management experience, a passion for fashion, and strong problem-solving skills. This role offers the opportunity to maximize sales performance and enhance customer experiences.

Qualifications

• 3+ years of retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.

Responsibilities

• Drive sales targets through effective team leadership.
• Recruit, train, and develop store staff.
• Ensure optimal inventory management.

Skills

Retail management experience

Sales targets achievement

Leadership

Problem-solving

Customer service

Education

Bachelor's degree

Job description

Overview

We\'re seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

As Store Manager, you\'ll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Responsibilities

Sales & Performance Management

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

Customer Experience

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor\'s degree preferred

You\'ll Excel If You

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.