retail sales manager

Il Gelato di Carlotta Inc.; Niagara-on-the-Lake; On-site; CAD 60,000 - 80,000; Full time

Job summary

A restaurant in Niagara-on-the-Lake is seeking an experienced Restaurant Manager to oversee daily operations and manage staff. The ideal candidate will possess strong leadership and organizational skills, ensuring efficient operation and excellent customer service. This dynamic role requires effective multitasking and the ability to maintain a positive work environment. Competitive compensation, including health benefits, is offered.

Benefits

Dental plan

Health care plan

Bonus

Gasoline paid

Free parking available

Qualifications

• 5 years or more experience required in restaurant management.
• Must be hardworking, organized, and capable of multitasking.
• Outgoing with a positive attitude.

Responsibilities

• Direct and control daily operations of the restaurant.
• Plan budgets and oversee staffing requirements.
• Manage staff duties and resolve customer complaints.

Skills

Time management

Interpersonal skills

Organized

Team player

Hardworking

Flexibility

Education

Secondary school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff
• Recruit and hire workers and carry out related staffing actions
• Evaluate customer service and store environments
• Plan, organize, direct, control and evaluate daily operations
  
  

Supervision

• 16-20 people
  
  

Experience and specialization

Area of work experience

• Restaurant
  
  

Additional information

Security and safety

• Driver's validity licence check
  
  

Personal suitability

• Hardworking
• Outgoing
• Positive attitude
• Time management
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player
• Ability to multitask
  
  

Benefits

Health benefits

• Dental plan
• Health care plan
  
  

Financial benefits

• Bonus
• Gasoline paid
  
  

Other Benefits

• Free parking available
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)