Retail Front-End Leader: Customer Service Manager

Walmart Canada; Lachute; On-site; CAD 45,000 - 70,000; Full time

Job summary

Walmart Canada in Lachute, QC is seeking a Customer Service Manager to lead front-end operations, deliver exceptional service, and drive customer loyalty. You will train associates, ensure compliance with company programs, and maintain efficient store operations in a dynamic retail environment.

The role emphasizes safety, loss prevention, cash controls, and promoting Walmart programs. Availability for varied shifts and a focus on delivering a positive shopping experience are essential.

Qualifications

• Age - 16 or older.

Responsibilities

• Leads front-end operations to deliver exceptional customer service.
• Trains associates on systems, procedures, and safety requirements.
• Oversees transactions, approvals, and error correction per guidelines.
• Monitors coverage, coordinates breaks, and supports outlying registers.

Skills

Leadership

Customer Service

Operations Management

Training

Job description

Walmart Canada in Lachute, QC is seeking a Customer Service Manager to lead front-end operations, deliver exceptional service, and drive customer loyalty. You will train associates, ensure compliance with company programs, and maintain efficient store operations in a dynamic retail environment.

The role emphasizes safety, loss prevention, cash controls, and promoting Walmart programs. Availability for varied shifts and a focus on delivering a positive shopping experience are essential.