Retail Front-End Experience Leader

Walmart Canada; Prince Albert; On-site; CAD 19,000 - 26,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Manager in Prince Albert, SK to lead front-end operations, ensure a high-quality customer experience, and drive loyalty. You will train associates, manage cash handling, and promote company programs while maintaining safety and adherence to procedures.

The role emphasizes leadership in a fast-paced retail environment with a focus on customer service, compliance, and operational standards to keep the store running efficiently.

Qualifications

• Experience leading front-end customer service operations.
• Ability to train and develop associates.
• Experience with cash handling and register controls.
• Familiarity with loss prevention and safety procedures.

Responsibilities

• Lead front-end operations to deliver strong customer service and loyalty.
• Ensure safety, security, and emergency readiness practices.
• Oversee transactions, approvals, and accuracy of cash handling.
• Coordinate staffing, breaks, and coverage for efficient customer flow.
• Train associates on systems, procedures, and discount programs.
• Promote company programs and initiatives.

Skills

Customer service leadership

Front end operations management

Employee training & development

Cash handling & register controls

Loss prevention awareness

Tools

POS systems (registers)

Job description

Walmart Canada is seeking a Customer Service Manager in Prince Albert, SK to lead front-end operations, ensure a high-quality customer experience, and drive loyalty. You will train associates, manage cash handling, and promote company programs while maintaining safety and adherence to procedures.

The role emphasizes leadership in a fast-paced retail environment with a focus on customer service, compliance, and operational standards to keep the store running efficiently.