Retail Customer Experience Associate | Growth & Support

The Brick; San Juan de Terranova; Presencial; CAD 32 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Dental benefits

Paramedical services

Career development

Resumo da oferta

The Brick is seeking a Customer Service Associate to join our service team in Canada. You will report to the Operations Manager and deliver courteous, professional support to customers at our retail locations.

Key duties include handling inquiries, following up on needs, promoting loyalty, and reviewing daily order reports. We value teamwork, flexibility to work evenings/weekends, and strong communication and computer skills.

Qualificações

• High school diploma or equivalent.
• Strong communication skills, both written and verbal.
• Proven ability to multitask and stay organized.
• Proficient with computers and Microsoft Office programs.

Responsabilidades

• Respond to customer inquiries and offer solutions in a courteous and professional manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports on a daily basis.
• Other duties as assigned.

Conhecimentos

Customer service

Communication

Teamwork

Multitasking

Microsoft Office

Formação académica

High school diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

The Brick is seeking a Customer Service Associate to join our service team in Canada. You will report to the Operations Manager and deliver courteous, professional support to customers at our retail locations.

Key duties include handling inquiries, following up on needs, promoting loyalty, and reviewing daily order reports. We value teamwork, flexibility to work evenings/weekends, and strong communication and computer skills.