Retail Customer Experience Specialist

Leon's Furniture; Richmond; Presencial; CAD 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Dental and paramedical coverage

Career development opportunities

Descripción de la vacante

The Brick in Richmond is seeking a Customer Service Associate who will report to the Operations Manager. We need enthusiastic people with a customer-focused attitude, a team spirit, and a drive for career-focused growth within our retail locations.

Responsibilities include responding to customer inquiries, following up to identify needs, promoting loyalty, and reviewing daily order reports. The successful candidate will be team oriented, have a high school diploma, strong communication,

Formación

• Team oriented with strong communication and multitasking abilities.
• High school diploma or equivalent required.
• Proficient in MS Office and basic computer skills; flexible schedule including evenings/weekends.

Responsabilidades

• Respond to customer inquiries professionally and courteously.
• Follow up with customers to identify needs and opportunities.
• Promote loyalty by delivering exceptional support.
• Review daily order reports and assist with related tasks.

Conocimientos

Team oriented

Exceptional communication

Multitasking

MS Office proficiency

Flexible scheduling

Educación

High school diploma or equivalent

Descripción del empleo

The Brick in Richmond is seeking a Customer Service Associate who will report to the Operations Manager. We need enthusiastic people with a customer-focused attitude, a team spirit, and a drive for career-focused growth within our retail locations.

Responsibilities include responding to customer inquiries, following up to identify needs, promoting loyalty, and reviewing daily order reports. The successful candidate will be team oriented, have a high school diploma, strong communication,