Customer Experience Associate

Leon's Furniture; Kamloops; On-site; CAD 31,000 - 38,000; Full time

Benefits offered by this job

Health, Dental and ParamedicalServices

Career progression opportunities

Job summary

The Brick is expanding its service team. As a Customer Service Associate, you will report to the Operations Manager and contribute to a customer-focused, team-driven retail experience. We seek enthusiastic individuals with a can-do attitude and a passion for growth within our stores.

Join a flexible, dynamic environment that supports personal and professional development while delivering outstanding service to every customer.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Proven ability to multitask and maintain organization.
• Proficiency with computers and Microsoft Office programs.
• Flexibility to work all shifts, including evenings and weekends, as required.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports on a daily basis.
• Other duties as assigned.

Skills

Team oriented

Communication skills

Multitasking

MS Office

Flexible shifts

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is expanding its service team. As a Customer Service Associate, you will report to the Operations Manager and contribute to a customer-focused, team-driven retail experience. We seek enthusiastic individuals with a can-do attitude and a passion for growth within our stores.

Join a flexible, dynamic environment that supports personal and professional development while delivering outstanding service to every customer.