Retail Customer Service Associate | Growth & Team Impact

Leon's Furniture; Williams Lake; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and ParamedicalServices

Job summary

The Brick is seeking a Customer Service Associate to join our service team. You will report to the Operations Manager and engage with customers in a friendly, professional manner to resolve inquiries and support their needs.

Responsibilities include handling day-to-day inquiries, following up on orders, and promoting loyalty through excellent service. Flexible to work different shifts, including evenings and weekends, with a benefits package that supports you and your family.

Qualifications

• Team-oriented and customer-focused.
• High school diploma or equivalent.
• Excellent written and verbal communication.
• Able to multitask and stay organized.
• Proficient with computers and Microsoft Office.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports daily
• Other duties as assigned

Skills

Team oriented

Exceptional communication

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is seeking a Customer Service Associate to join our service team. You will report to the Operations Manager and engage with customers in a friendly, professional manner to resolve inquiries and support their needs.

Responsibilities include handling day-to-day inquiries, following up on orders, and promoting loyalty through excellent service. Flexible to work different shifts, including evenings and weekends, with a benefits package that supports you and your family.