Customer Service Associate — Growth & Flexible Shifts

Leon's Furniture; Coquitlam; On-site; CAD 33,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paramedical services

Job summary

The Brick is seeking a Customer Service Associate to join our service team. You will report to the Operations Manager and help deliver courteous, professional support to customers in a fast-paced retail setting.

Responsibilities include handling inquiries, following up on customer needs, promoting loyalty, and reviewing daily order reports. This role offers a comprehensive benefits package and opportunities for career growth.

Qualifications

• Team oriented and customer-focused mindset.
• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized in a busy environment.
• Proficiency with computers and Microsoft Office programs.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Respond to customer inquiries with courteous, professional solutions.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty through exceptional service.
• Review and follow up on daily order reports.
• Other duties as assigned.

Skills

Team oriented

Exceptional communication

Microsoft Office

Multitasking & organization

Flexibility with shifts

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is seeking a Customer Service Associate to join our service team. You will report to the Operations Manager and help deliver courteous, professional support to customers in a fast-paced retail setting.

Responsibilities include handling inquiries, following up on customer needs, promoting loyalty, and reviewing daily order reports. This role offers a comprehensive benefits package and opportunities for career growth.