Brick Associate, Customer Service

Leon's Furniture; Richmond; On-site; CAD 32,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Dental and paramedical coverage

Career development opportunities

Job summary

The Brick in Richmond is seeking a Customer Service Associate who will report to the Operations Manager. We need enthusiastic people with a customer-focused attitude, a team spirit, and a drive for career-focused growth within our retail locations.

Responsibilities include responding to customer inquiries, following up to identify needs, promoting loyalty, and reviewing daily order reports. The successful candidate will be team oriented, have a high school diploma, strong communication,

Qualifications

• Team oriented with strong communication and multitasking abilities.
• High school diploma or equivalent required.
• Proficient in MS Office and basic computer skills; flexible schedule including evenings/weekends.

Responsibilities

• Respond to customer inquiries professionally and courteously.
• Follow up with customers to identify needs and opportunities.
• Promote loyalty by delivering exceptional support.
• Review daily order reports and assist with related tasks.

Skills

Team oriented

Exceptional communication

Multitasking

MS Office proficiency

Flexible scheduling

Education

High school diploma or equivalent

Job description

The Brick is actively seeking to expand our service team. Asa Customer Service Associate, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.