Restaurant supervisor

MCDONALDS; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast food restaurant in Edmonton seeks a supervisor to oversee food preparation and service. Responsibilities include managing staff, ensuring quality control, and maintaining customer satisfaction. Candidates should have at least 2 years of experience and relevant certifications in food safety. This position involves working in a fast-paced environment with flexible hours.

Benefits

Dental plan

Health care plan

Group insurance benefits

Night shift premium

Learning/training paid by employer

Qualifications

• 2 years to less than 3 years of experience in food service.
• Ability to supervise and train staff effectively.
• Attention to detail in food quality and service.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of food preparation staff.
• Ensure food meets quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Tools

Food Safety Certificate

Safe Food Handling certificate

Job description

Work Term : Permanent

Work Language : English

Hours : 40 to 80 hours per week

Education : Secondary (high) school graduation certificate

Experience : 2 years to less than 3 years

Work site environment

• Noisy
• Odours
• Wet / damp

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Certificates, licences, memberships, and courses

• Food Safety Certificate
• Safe Food Handling certificate

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?
• What is your current level of study?

Government programs

• Recognized employer

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits
• Night shift premium

Other benefits

• Learning / training paid by employer