Restaurant Operations Lead & Team Coach

Tim Hortons Québec; Ponoka; On-site; CAD 35,000 - 45,000; Full time

Job summary

A major Canadian coffee chain in Ponoka, Alberta is looking for a supervisor. This permanent position requires monitoring staff performance, scheduling, and training employees while ensuring quality service. The ideal candidate should have completed College or CEGEP and have at least one year of supervisory experience. Fluency in English is required, and the work involves a fast-paced environment with regular tasks, totaling 32 hours weekly.

Qualifications

• Educational requirement is completion of College or CEGEP.
• Minimum 1 year of supervisory experience is required.

Responsibilities

• Monitor staff performance.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine service types and implement procedures.
• Conduct performance reviews.
• Address customer complaints.
• Plan budgets, monitor revenues and expenses.
• Evaluate daily operations.

Education

College/CEGEP

Job description

A major Canadian coffee chain in Ponoka, Alberta is looking for a supervisor. This permanent position requires monitoring staff performance, scheduling, and training employees while ensuring quality service. The ideal candidate should have completed College or CEGEP and have at least one year of supervisory experience. Fluency in English is required, and the work involves a fast-paced environment with regular tasks, totaling 32 hours weekly.