restaurant manager

Jimmy The Greek Incorporated; Niagara-on-the-Lake; On-site; CAD 42,000 - 64,000; Full time

Job summary

Jimmy The Greek Incorporated in Niagara-on-the-Lake, Ontario, is seeking an Operations Supervisor to oversee daily restaurant operations on site. You will lead a team of 3–4 staff, recruit and train employees, plan work schedules, and monitor performance while ensuring compliance with health and safety regulations.

Strong communication and detail orientation are essential for success. Experience in hospitality operations, inventory control, and vendor coordination is valued.

Qualifications

• Education in a 1–2 year college program is required.
• Experience with accounting software and MS Office is preferred.
• Safe Food Handling certificate is required.
• English language proficiency is essential.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Address customers' complaints or concerns.
• Provide customer service.
• Recruit and hire staff.

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Multitasking

Team leadership

Education

College/CEGEP diploma (1–2 years)

Tools

MS Excel

MS Office

Accounting software

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Recruit and hire staff

Supervision

• 3-4 people

Credentials

• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Accounting software
• MS Excel
• MS Office

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask