Restaurant manager

WENDY'S; Electoral Area A; On-site; CAD 52,000 - 72,000; Full time

Job summary

Wendy's in British Columbia is seeking a Restaurant Manager to oversee daily operations, supervise a team of 5-10 staff, and ensure exceptional customer service. The role focuses on budgeting, inventory, scheduling, and staff development within a fast-paced setting.

You will balance cash, conduct performance evaluations, and manage daily operations to maintain high standards of service and efficiency.

Qualifications

• 1 year to less than 2 years relevant experience.
• Strong customer service and interpersonal skills.
• Ability to supervise and coordinate staff in a fast-paced environment.

Responsibilities

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Monitor staff performance.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Customer service

Leadership

Cash handling

Education

Secondary school diploma

Tools

Electronic cash register

Point of sale system

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Address customers' complaints or concerns
• Provide customer service

SUPERVISION

• 5-10 people

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic cash register
• Point of sale system

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Repetitive tasks
• Attention to detail

PERSONAL SUITABILITY

• Client focus
• Dependability
• Flexibility
• Organized
• Reliability
• Ability to multitask