rentals manager

Government of Canada - Western; Nanaimo; On-site; CAD 50,000 - 70,000; Full time

Job summary

A government agency in Nanaimo, Canada is seeking an operations manager responsible for directing daily operations in a retail service establishment. The ideal candidate will have 3 to 5 years of experience and a relevant post-secondary diploma. Key responsibilities include managing staff, resolving customer issues, and evaluating daily workflows. A valid driver's licence is required, and the role is on-site with no remote options. Strong attention to detail and ability to work under pressure are essential.

Qualifications

• 3 years to less than 5 years of experience.
• Valid driver's licence required.
• Ability to drive a manual transmission vehicle.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Implement price and credit policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Resolve customer requests and complaints.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Skills

Attention to detail

Fast-paced environment

Database software

Spreadsheet

Electronic mail

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment
• Urban area
• Automobile dealership

Responsibilities Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Database software
• Electronic mail
• Spreadsheet

Additional information

Transportation/travel information

• Valid driver's licence
• Drive manual transmission vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods