Remote Night-Shift Customer Support with Growth & Benefits

Mashreq Bank; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking a Remote Night Shift Customer Service Representative to provide outstanding support to clients during late hours. The role requires strong communication skills and the ability to resolve inquiries efficiently. Candidates must be detail-oriented and familiar with customer service practices. The position offers flexibility and opportunities for career advancement in a dynamic work environment.

Benefits

Competitive salary

Career advancement opportunities

Comprehensive training programs

Work-life balance

Health and wellness benefits

Dynamic work culture

Qualifications

• Experience in a customer service or related role is preferred.

Responsibilities

• Respond promptly to customer inquiries.
• Resolve customer complaints with professionalism.
• Process orders and exchanges accurately.
• Maintain knowledge of products and services.
• Collaborate with team members for seamless experiences.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Ability to work independently

Proficiency in customer service software

Job description

A leading customer service provider in Canada is seeking a Remote Night Shift Customer Service Representative to provide outstanding support to clients during late hours. The role requires strong communication skills and the ability to resolve inquiries efficiently. Candidates must be detail-oriented and familiar with customer service practices. The position offers flexibility and opportunities for career advancement in a dynamic work environment.