Remote EdTech Account Manager - Growth & Impact

Lillio (formerly HiMama); Canada; Remote; CAD 65,000 - 70,000; Full time

Job summary

A leading social purpose business is seeking an Account Manager to empower early childhood educators and improve learning outcomes for children. This role involves managing client relationships, upselling opportunities, and collaborating with various teams. Candidates should have 2+ years in account management, strong sales and negotiation skills, and a passion for customer success. The position offers a base salary of $65,000-$70,000 with significant growth potential.

Benefits

Flexible working arrangements

Health benefits package

401K matching for US employees

Paid time off

Subscription to Headspace

Opportunities for learning and mentorship

Ongoing team-wide virtual activities

Qualifications

• 2+ years in account management, customer success, or a related field.
• Demonstrated ability to upsell and cross-sell existing accounts.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary point of contact for assigned accounts.
• Identify opportunities for upselling within existing accounts.
• Maintain detailed records of customer interactions using CRM tools.

Skills

Sales Skills

Negotiation Skills

Communication Skills

Problem-Solving Abilities

Organizational Skills

Education

Bachelor’s Degree (or equivalent experience)

Tools

Salesforce

Google Suite

Slack

Job description

A leading social purpose business is seeking an Account Manager to empower early childhood educators and improve learning outcomes for children. This role involves managing client relationships, upselling opportunities, and collaborating with various teams. Candidates should have 2+ years in account management, strong sales and negotiation skills, and a passion for customer success. The position offers a base salary of $65,000-$70,000 with significant growth potential.