Remote Automotive Customer Service Rep — Growth & Benefits

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading support services company in Canada seeks dedicated customer support representatives. This role involves providing inbound support and assisting customers with technical issues while ensuring a high-quality service experience. Candidates should have at least one year of customer service experience and a knack for problem-solving. The position offers a flexible remote work environment, competitive pay, and a comprehensive benefits package including medical and dental insurance.

Benefits

Salary up to $20/hr

DailyPay enrollment option

Comprehensive benefits

Opportunities for career advancement

Qualifications

• At least 1 year of customer service experience is essential.
• Candidates should have open availability for scheduling.
• Strong proficiency in multi-tasking is required.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track and document information in databases.

Skills

Customer service experience

Strong computer navigation skills

Problem-solving skills

Ability to adapt to change

Education

High school diploma or GED

Job description

A leading support services company in Canada seeks dedicated customer support representatives. This role involves providing inbound support and assisting customers with technical issues while ensuring a high-quality service experience. Candidates should have at least one year of customer service experience and a knack for problem-solving. The position offers a flexible remote work environment, competitive pay, and a comprehensive benefits package including medical and dental insurance.