Recreation Facility Clerk

City of White Rock; White Rock; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government in British Columbia is seeking a customer-oriented Recreation Facility Clerk for a part-time role in White Rock. The individual will be responsible for processing registrations, bookings, and maintaining office records. Ideal candidates will have completed Grade 12 with customer service training and proficiency in Microsoft Office. This position offers 12 hours of work per week and requires exemplary customer care skills, along with the ability to work independently and collaboratively within a team.

Qualifications

• Completion of Grade 12 supplemented with customer service and/or administrative courses.
• Proficiency in Microsoft Office Suite and Microsoft 365.
• Sound related experience performing clerical duties in an office environment.

Responsibilities

• Process program registrations and facility bookings.
• Monitor program enrollment and set up recurring programs.
• Prepare and maintain office records including correspondence and reports.

Skills

Customer service skills

Familiarity with Microsoft Office Suite

Accounting and cash handling

Ability to maintain positive relationships

Education

Completion of Grade 12

Tools

Microsoft 365

Xplor recreation booking software

CANVA

Job description

Recreation Facility Clerk

(12 Hours per week)

Employment Type: Regular Part-Time

Pay Grade: 14 $28.37-$33.25

Hours of Work: 12 Hours a week

Competition Number: 2026-17

Closing Date: February 26, 2026 at 4:30pm

The City of White Rock - where every wave of talent helps shape our City by the sea. We are proud to be an equal opportunity workplace and is committed to promoting and preserving a culture of diversity, equity, and inclusion. We know that our greatest strengths come from the people who make up our teams. The City of White Rock is a unique, ocean-side community of 22,000 plus citizens located half an hour south of Vancouver on the shore of Semiahmoo Bay and is known for its sunny weather, expansive beach, historic pier, delightful restaurants, and sense of community.

Overview

The Recreation and Culture Department seeks a customer-oriented and self-motivated individual to join their department in the Recreation Facility Clerk role on a Regular Part-Time basis. This position processes program registrations and facility bookings, sets up reoccurring programs, and monitors program enrollment. Other clerking duties include but are not limited to preparing and maintaining office records, including correspondence, reports, minutes, flyers, and statistics, opening and closing facilities, and performing a variety of payment processing transactions. As a first point of contact and front-line staff member, your exemplary customer care skills will be demonstrated in supplying information, assistance, and direction to the public and other groups and handling inquiries regarding rules, programs, and regulations. The scheduled days to start are Wednesday, Thursday and Friday from 11:30am-3:30pm.

Qualifications

• Completion of Grade 12 supplemented with customer service and/or administrative courses. Proficient in Microsoft Office Suite with some experience preferred using Microsoft 365 including TEAMS and SharePoint, plus sound related experience performing clerical duties in an office environment, or an equivalent combination of training and experience.

Requirements

• Sound knowledge of departmental policies, practices, rules, and regulations related to the work.
• Sound knowledge of cash register, cash handling procedures and practices.
• Sound knowledge of computer software, including but not limited to Microsoft Office, recreation booking software such as Xplor.
• Sound knowledge of software applications related to the job duties, such as editing and creating content using cloud-based applications such as CANVA.
• Ability to perform clerical duties with accuracy and detail and prepare and maintain a variety of records, files, and reports related to the work.
• Proven record in developing and maintaining positive relationships with both internal and external clients, reflecting a strong commitment to customer service; understanding user group needs.
• Ability to provide a variety of information and related services in a professional manner.
• Ability to work independently and work collaboratively with others and to make a positive contribution to a team.
• Ability to provide orientation and training and to support casual workers.
• Ability to set up and remove equipment and furniture up to 50 pounds.

The City is proud to be an equal opportunity workplace and is committed to promoting and preserving a culture of diversity, equity, and inclusion. We know that our greatest strengths come from the people who make up our teams and a more vibrant community starts with you! If your experience and education have prepared you for success in this role and you are committed to working in a manner that supports a respectful, healthy, and safe environment, please submit a cover letter and resume online at www.whiterockcity.ca/careers.

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