Recreation Clerk 1

City of Burnaby; Burnaby; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal government in Metro Vancouver is looking for a Recreation Clerk 1. This role involves providing customer service, processing registrations, and managing cash transactions at the Edmonds Community Centre. Candidates need Grade 12 education, customer service experience, and cash handling skills. The position offers a part-time schedule with competitive hourly rates ranging from CAD 27.30 to CAD 31.97.

Qualifications

• Customer service experience required.
• Knowledge of cash handling procedures is essential.
• Typing speed and accuracy necessary.

Responsibilities

• Provide information and direct customers in person and by phone.
• Balance daily cash floats and process payments.
• Prepare correspondence and clerical tasks.

Skills

Customer service experience

Cash handling experience

Attention to detail

Multitasking ability

Education

Grade 12 completion or equivalent

Tools

Point of sale systems

Basic computer systems (ActiveNet)

Job description

Recreation Clerk 1

Overview

This position works in the Edmonds Community Centre Admin Services organizational unit. This is customer focused, front line contact work at a high volume and fast paced facility; involving answering a variety of enquiries related to activity programs, facility and rental information. Provides information, processes program registrations, assistance and direction to internal and external customers by telephone and over the counter. The incumbent will work in a multitasking environment, prepares correspondence and reports and performs related typing and clerical work as required; processes transaction payments for items such as admissions, program registrations, point of sale purchases; balances daily cash floats and merchandise inventory; operates point of sale operating programs and equipment, other common office equipment; enforces rules and regulations regarding the proper use of facilities as required. Attention to detail and proactive team player. Performs related work as required.

Responsibilities

• Provide information, process program registrations, and direct customers by telephone and in person.
• Answer enquiries related to activity programs, facilities and rentals; enforce facility rules as required.
• Balance daily cash floats, process payments for admissions, registrations, and point of sale purchases; maintain merchandise inventory.
• Operate point of sale systems and common office equipment; prepare correspondence and reports; perform typing and clerical tasks.
• Assist with cash handling and maintain accuracy and attention to detail; work in a multitasking, high-volume environment.
• Perform related work as required.

Qualifications

• Grade 12 completion including or supplemented by commercial and typing courses; or an equivalent combination of training and experience.
• Customer service experience and cash handling experience.
• Knowledge of department facilities, programs, booking and registration procedures; clerical recordkeeping; business English, spelling, arithmetic and punctuation.
• Working knowledge of cash register operation and cash handling procedures.
• Ability to compose routine correspondence and memoranda; format reports, tabulations, summaries and related material.
• Typing speed and accuracy; basic computer systems (e.g., ActiveNet) and office software; familiarity with relevant equipment.
• Police Information Check required.

Schedule

48 hours bi-weekly (0.68 FTE); Monday 5:00 PM – 10:00 PM, Tuesday 5:30 PM – 10:30 PM, Saturday to Sunday 7:30 AM – 3:30 PM

Special Notes

Normal for CUPE 23 Inside Division Collective Agreement

Competition and Application

Competition No: 2025-278

Duration: Regular Part Time

Salary: $27.30 – 28.37 – 29.48 – 30.70 – 31.97/hour (2024 Rates)

Last Updated: 9/15/25

Apply by September 25, 2025.

Police Information Check is required.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. This is an equal opportunity employer; welcome to visit www.burnaby.ca