receptionist-telephone operator

B.C. Furnace Service Ltd.; Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local service company in Coquitlam seeks a full-time customer service representative to operate a switchboard and assist clients. Responsibilities include providing information, scheduling appointments, and managing telephone communications. The preferred candidate has experience in a fast-paced call centre environment. Applicants must have a secondary school diploma and be authorized to work in Canada. Competitive hourly wage of $18.00, with full-time hours and no remote work available.

Benefits

Free parking available

Parking available

Qualifications

• Experience in a fast-paced environment required.
• Previous experience in a call centre is an asset.

Responsibilities

• Provide basic information to clients and the public.
• Operate switchboard or telephone system.
• Schedule and confirm appointments.
• Maintain work records and logs.
• Answer telephone and relay telephone calls and messages.
• Provide directory assistance.
• Provide customer service.

Skills

MS Office

MS Excel

Customer service

Call centre experience

Education

Secondary (high) school graduation certificate

Job description

Job details

• Location: 75 Blue Mountain St #3, Coquitlam, BC V3K 0A7
• Salary: 18.00 hourly / 40 hours per week
• Terms of employment: Permanent employment; Full time
• Overtime required, Early morning, Morning, Day, Evening, Night, Weekend, To be determined
• Secondary (high) school graduation certificate

Experience

Experience an asset.

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Provide basic information to clients and the public.
• Operate switchboard or telephone system.
• Schedule and confirm appointments.
• Maintain work records and logs.
• Answer telephone and relay telephone calls and messages.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Provide customer service.

Computer and technology knowledge

• MS Office
• MS Excel
\

Type of experience

• Call centre

Work conditions and physical capabilities

• Fast-paced environment

Other benefits

• Free parking available
• Parking available

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-01-15

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.