Receptionist - Optometrist assistant

IRIS The Visual Group; Okotoks; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading optometric group in Okotoks is seeking a passionate Receptionist - Optometric Assistant. This is a full-time role focused on patient well-being and service. Key responsibilities include answering calls, greeting patients, scheduling appointments, and supporting doctors. Candidates should have strong customer service skills and be fluent in English. The position offers a bonus program, insurance benefits, and access to a pension fund.

Benefits

Advantageous bonus program

Group insurance with remote physician access

Free annual eye care

Pension fund access

Personal days

Benefits for friends and family

Qualifications

• Passion for customer service.
• Comfortable taking and making phone calls.
• Good learning skills.

Responsibilities

• Answer phone calls and emails, gathering health information.
• Greet patients and schedule optical examinations.
• Invoicing and insurance payments management.
• Pre-testing patients and preparing exam rooms.
• Assisting doctors as needed.

Skills

Experience in customer service

Ability to communicate with people

High proficiency in English

Works well in a team and independently

Job description

Overview

IRIS OKOTOKS, AB is looking for a Receptionist - Optometric assistant.

If you are passionate about customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position.

What We Are Looking For

• Experience in customer service
• Ability to communicate with people
• Comfortable taking and making phone calls
• Good learning skills
• High proficiency in English: be able to fluently communicate in English, both verbally and in writing
• Works well in a team and independently

Receptionist/Optometric Assistant’s Primary Responsibilities

• Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information
• Greet patients in a friendly, courteous way and schedule or cancel optical examinations and appointments
• Invoicing and/or insurance payments from patients
• Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF
• Answer a high volume of calls and maintain a high pace level of work
• Assisting the doctors when needed

Benefits

• Advantageous bonus program in place
• Group insurance with access to remote physicians at no cost
• Personal days
• Access to a pension fund
• Free annual eye care
• Benefits for your friends and family

Evening Schedule: Thursday

Weekend Schedule: Saturday

Next steps

Do you recognize yourself in this description? Are you interested in this position? We would be delighted to meet you!