Receptionist

Cardinal Creek Residence; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A compassionate long-term care residence in Ontario is seeking a Receptionist to provide courteous and efficient support. The role involves clerical duties, including communication management and order processing. Ideal candidates will have strong interpersonal skills, data entry experience, and a high school diploma. Opportunities include competitive wages and employee benefits. Flexibility in scheduling is expected, including potential evening and weekend shifts.

Benefits

Competitive wages

Employee benefits

Employee perks

Employee and Family Assistance Program

Support for personal and professional growth

Qualifications

• Minimum of one year prior experience in a similar role.
• Ability to operate general office equipment.
• Proficiency in using computers and software for clerical tasks.

Responsibilities

• Provide courteous reception and clerical support.
• Assist in the production and distribution of communications.
• Handle supplies ordering for all departments.

Skills

Interpersonal skills

Data entry skills

Organizational skills

Ability to handle multiple tasks

Integrity and confidentiality

Education

High School diploma or G.E.D.

Tools

General office equipment

Job description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass, and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Receptionist reports to the Office Manager and is expected to provide courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home.

About Us

At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team‑oriented Receptionist who is driven to make meaningful connections and a positive impact.

Opening spring 2026 in beautiful Orléans, Ontario, our brand-new Residence will feature 134 private rooms and 90 shared rooms—each designed for comfort and dignity. Residents will benefit from 24‑hour nursing care and personalized support that help them live well, feel valued, and stay connected to what matters most.

Responsibilities

• Assists in the production and distribution of the Home’s communiqués under the direction of the Executive Director.
• Ability to use innovative methods to reduce costs.
• Orders supplies/stationary for all departments.
• May assist with the resident trust accounts.
• Assists with the mailing of resident billing.
• Responsible for the completed invoice package for the office purchases.
• Assists with orientation, recruitment, and retention.
• Assists with setting the vision, goals and objectives for the department in collaboration with the staff and in line with the overall Home's vision and strategic directions.
• Motivates staff and establishes incentive programs that recognize excellent performance.
• Required to understand the nature and meaning of quality indicators used by the Home.
• Other duties as assigned and or indicated in Job Task Inventory.

Qualifications

• High School graduate or G.E.D.
• Continuing educational courses in areas related to position summary an asset.
• Working knowledge of computers.
• Demonstrates expedient data entry skills.
• Sense of responsibility, integrity, and confidentiality.
• A minimum of one (1) year prior experience in a similar job capacity.
• Ability to handle multiple incoming telephone lines and multiple tasks.
• Ability to use innovative methods to reduce costs.
• Ability to operate general office equipment (calculator, photocopier, postage meter, fax machine, etc.).
• Presents a positive approach, not controlling language and actions towards people.
• Well‑developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, the public, employees, and volunteers.
• Ability to demonstrate care in use of supplies and equipment, and the ability to maintain a neat work area.
• Good organizational skills.
• Ability to work independently.
• Must be level‑headed and calm in emergencies.
• Second language is an asset.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X‑ray (within the last year), as per Public Health requirements.
• Two supervisory references required.
• Provide proof of all required vaccines.
• The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.
• French speaking an asset.

What do we offer you

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

Monday, Tuesday, Wednesday, Thursday, Friday. Flexibility for occasional evenings and weekends.