Project Coordinator, Bell Mobility

Bell Canada; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company is seeking a Project Coordinator to manage customer mobility projects in Montreal. The candidate will coordinate deliverables, maintain project documentation, and ensure timely project completion. Applicants must have a degree or diploma in a related field, with 1+ years of experience and fluency in both English and French. The role offers a comprehensive compensation package including health benefits and a discount on services.

Benefits

Competitive salary

Comprehensive health benefits

35% discount on services

Qualifications

• 1+ years related experience in project coordination.
• CPAM certification or equivalent work experience would be beneficial.
• Fluency in English and French is required.

Responsibilities

• Lead customer mobility facing projects and manage timelines.
• Coordinate and prioritize project deliverables across departments.
• Maintain project documentation and ensure adherence to budgets.

Skills

Organizational skills

Interpersonal skills

Communication skills

Team oriented

Customer interface

Education

Degree or Diploma in related discipline

Tools

Microsoft Office

Microsoft Project

Job description

At Bell, we do more than build world‑class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game‑changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology.

Summary

The successful candidate will provide our customers with a single point of contact to support the implementation of their newly acquired products and services. The incumbent will proactively manage the customer’s Mobility business requirements and order management through the lifecycle of delivery as well as perform project management support for project managers on complex projects.

Key Responsibilities

• Lead customer mobility facing projects such as Handset Onboarding, IoT (Internet of Things) and Smart City projects
• The Project Coordinator is expected to deliver projects on‑time and manage any risks and communications with the customer
• Creation of project documentation and responsible to support and maintain it. Complete project plans, project status reports, project dashboards, change request, project schedule, and others as required
• Coordinate and prioritize project deliverables and partner with various departments, suppliers and stakeholders
• Will be prime on small to medium sized projects and potentially support aspects of larger projects using their project
• Proactively identify and resolve project related issues and escalate where required
• Participate in project meetings internal and external to Bell
• Organize logistics, take meeting minutes and update action item register and follow up as required
• Assist, create and maintain project documentation in databases
• Ensures integrity of the information within the database and other sources of information
• Closely monitor timelines and project budget to ensure adherence with approved project plans
• Variance to plan will be documented, reported and escalated to project manager
• Create, maintain and update project repository

Critical Qualifications / Competencies

• Degree or Diploma in related discipline or 1+ years related experience
• Having completed Certified Associate in Project Coordinator (CPAM) or in the process of obtaining it, or equivalent work experience
• Basic knowledge of Microsoft Office
• Highly developed organizational & interpersonal skills including the ability to solicit cooperation and resolve conflict
• Excellent communication skills, both verbal and written
• Team oriented; action oriented; self motivated and delivery focused
• Requires a high level of customer interface, collaboration, prioritization, and negotiation and follow up with many internal teams and external vendors and suppliers
• Business Enterprise Knowledge
• Business Process Knowledge
• Knowledge of English and French required: In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

Preferred Qualifications

• Knowledge of Microsoft Project.
• Telecommunications knowledge or experience with customer facing sales organizations.
• Knowledge of PMO standardized tools such as such as Gantt, WBS, Schedule, Risk and Issue Management.

Adequate knowledge of French is required for positions in Quebec.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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