Program Officer - INTREPID Lab

Centre for Addiction and Mental Health; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading mental health organization in Toronto is looking for a full-time Program Officer to manage diverse initiatives related to clinical research and health services. The ideal candidate will have an undergraduate degree and at least 3 years of program coordination experience. Responsibilities include project planning and support, documentation oversight, and facilitating communication strategies. Competitive benefits and a supportive environment are provided.

Benefits

Mentorship opportunities

Professional development programs

Supportive team environment

Qualifications

• Minimum 3 years of related administrative or program coordination experience.
• Strong knowledge of clinical research processes.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Plan and execute small-scale projects.
• Support multi-site funding applications.
• Oversee program infrastructure and documentation.

Skills

Organizational skills

Communication skills

Budget management

Interpersonal skills

Microsoft Office Suite

Education

Undergraduate degree

Job description

Overview

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan : Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To view our Land Acknowledgment, please click here.

The INTREPID Lab at CAMH is seeking a highly motivated, full-time, permanent Program Officer to help drive forward a diverse portfolio of initiatives, including clinical research studies, health services programming, education, knowledge translation, communications, and stakeholder engagement. While our primary focus is nicotine dependence, our approach emphasizes whole-person care that leads us to create innovative health services models that also address many co-occurring conditions.

At INTREPID, we value innovative thinking, agility, and results. You will be joining a dynamic, interprofessional team of experts in qualitative and quantitative research, data science, clinical practice, education, operations management, and knowledge translation. You will engage with a broad network of academic, healthcare, and community partners, strengthen operations systems that support integrated research, health services, education and digital health programs. You will help bring forward new initiatives that build healthcare system capacity and influence policy. This is a unique opportunity to grow your skills, expand your connections, and be part of work that has meaningful impact on people’s lives. You will have access to mentorship, professional development opportunities (lectures, education rounds, leadership programs), and a supportive team environment.

Key Responsibilities

Reporting to the Director, Innovation, Operations and Strategy, the Program Officer will :

• Plan and execute small-scale projects, including developing and monitoring workplans, tracking milestones, maintaining project documentation, and preparing reports and templates.
• Create and review forms, documentation, and proposed budgets for accuracy and compliance, and prepare progress reports, presentations, briefing notes, and approval memos.
• Support multi-site funding applications with external collaborators (e.g., universities, hospitals), including budget planning.
• Lead the onboarding and offboarding of staff and trainees, ensuring compliance with CAMH policies and standards.
• Oversee program infrastructure, including equipment, documents, databases, and operational systems.
• Provide administrative and technical support, such as coordinating meetings, preparing agendas / minutes, and organizing events.
• Assist Directors and Managers with finance and procurement processes (e.g., invoices, travel pre-approvals, credit card reconciliations).
• Facilitate contracting processes, liaising with CAMH Legal Services and vendors, and preparing agreement content for leadership review.
• Support the implementation of INTREPID’s communication strategy by producing and disseminating newsletters, KPI reports, managing social media posts and other communication assets.
• Maintain INTREPID’s performance monitoring systems and provide updates to leadership.
• Support data entry, analysis, synthesis, and dissemination of research findings as needed.
• Provide other administrative and day-to-day operations support to the team.

This position is based at CAMH’s 1025 Queen Street location, with occasional work from other CAMH sites or off-site partner locations. The successful candidate will be required to work onsite at least 3 days of the week, and the number of onsite days may increase to all 5 days of the week.

Minimum Requirements

• Undergraduate degree plus a minimum of 3 years’ related administrative or program coordination experience.
• Strong knowledge of processes relevant to clinical research, education, and knowledge translation.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent organizational and communication skills, with proven writing ability.
• Strong interpersonal and conflict resolution skills
• Skilled in budget management, and data / statistical tracking.
• Advanced proficiency with Microsoft Office Suite
• Ability to quickly find, learn and assimilate new information
• Ability to prioritize and handle a high volume of diverse projects simultaneously
• Ability to capture and articulate risk issues
• Ability to effectively communicate and problem-solve with a diverse variety of stakeholders and team members who may have conflicting interests and priorities
• Ability to handle sensitive and confidential information in a professional manner
• Experience in an academic or healthcare environment is an asset.
• Bilingualism (French / English) and / or proficiency in a second language is an asset.