Program Assistant – Quality, Safety, Risk, and Mission

St. Joseph's Health Centre of Sudbury; Northeastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Northeastern Ontario is seeking a Program Assistant to support quality, safety, risk, and mission portfolios. The successful candidate will provide comprehensive administrative support, coordinate meetings and events, and maintain accurate records. Ideal applicants should have a diploma in Business Administration or related fields, with 1-3 years of relevant experience. Strong organizational and communication skills are essential. This position offers full-time employment with an hourly rate ranging from $24.72 to $30.90.

Qualifications

• 1-3 years experience providing administrative support in healthcare or non-profit setting.
• Strong ability to coordinate meetings and manage documentation.
• Proficiency with computer software and reporting tools.

Responsibilities

• Provide administrative support to committees and project activities.
• Coordinate events and conferences, managing logistics.
• Maintain records and support mission integration activities.

Skills

Organizational skills

Communication skills

Time-management skills

Diplomacy

Education

Diploma in Business Administration or related field

Tools

Office software

Electronic record-keeping systems

Job description

Program Assistant – Quality, Safety, Risk, and Mission

Hourly Rate - $24.72-$30.90 (Commensurate with Experience)

Permanent Full Time

Start Date – As soon as possible

Reporting to the Director of Quality, Safety and Risk, the Program Assistant – Quality, Safety, Risk, and Mission provides comprehensive administrative and program support to the Quality, Safety, Risk, and Mission portfolios. The role supports Directors, committees, programs, and events through effective coordination, documentation, and communication, contributing to the successful execution of departmental initiatives and organizational priorities.

This position plays a key role in supporting quality improvement, risk management, accreditation, and mission integration activities across the organization.

Key Responsibilities

Committee, Meeting, and Project Support

• Provide administrative support to committees chaired by the Directors, as well as ad hoc committees and working groups.
• Coordinate meetings, including room bookings, participant invitations, catering arrangements, and preparation and distribution of agendas, meeting materials, reference documents, and minutes.
• Support Directors with ongoing projects, including document management and coordination of internal and external meetings.
• Organize and provide logistical support for team and departmental meetings.

Event and Conference Coordination

• Provide administrative and logistical support for the planning and delivery of conferences, events, and celebrations.
• Responsibilities may include facility bookings, event insurance coordination, participant and attendance tracking (including dietary requirements), preparation of materials, and ordering and coordinating catering.

Data, Records, and Program Support

• Provide administrative support related to:
• Policy coordination
• Accreditation processes
• Risk management programs
• Strategy execution and reporting (ENVISIO)
• Maintain accurate records, documentation, and tracking for departmental programs and initiatives.
• Support the Director of Mission with documentation, communication, coordination, and quality assurance related to mission integration initiatives.

Qualifications and Competencies

• Diploma in Business Administration, Office Administration, Administrative Assistant studies, or a related degree or diploma.
• One (1) to three (3) years of experience providing administrative or program support, preferably in a health care, non-profit, or public sector environment.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Demonstrated ability to coordinate meetings, prepare agendas and minutes, and manage documentation.
• Effective interpersonal and communication skills, with the ability to work collaboratively with committees, peers, and internal stakeholders.
• Tact and diplomacy when responding to routine requests or minor conflicts; more complex matters are referred to the Directors.
• Proficiency with office software and electronic record-keeping systems; experience with reporting or strategy tracking tools is an asset.
• Ability to maintain confidentiality and handle sensitive information appropriately.