Product Operations Specialist - Remote Training & Enablement

UniUni; Remote; CAD 55,000 - 75,000; Full time

Job summary

A logistics technology company in Richmond is seeking a Product Operations Specialist to bridge the gap between product teams and users. The role involves preparing training materials, collecting user feedback, and collaborating cross-functionally to improve operational workflows. Ideal candidates should have 1–3 years of experience in a logistics or tech environment and possess excellent communication skills. This position offers a salary range of CAD 55,000 - 75,000 and is remote within Canada.

Qualifications

• 1–3 years of experience in operations, logistics, training, or product support roles.
• Comfortable traveling and spending time onsite in warehouse environments.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Prepare training materials and organize product training sessions.
• Collect structured feedback from frontline staff and drivers.
• Collaborate with Operations, QA, and Product teams.

Skills

Excellent communication and presentation skills

Self-starter with ownership mentality

Ability to work collaboratively

Quick learner with curiosity

Job description

A logistics technology company in Richmond is seeking a Product Operations Specialist to bridge the gap between product teams and users. The role involves preparing training materials, collecting user feedback, and collaborating cross-functionally to improve operational workflows. Ideal candidates should have 1–3 years of experience in a logistics or tech environment and possess excellent communication skills. This position offers a salary range of CAD 55,000 - 75,000 and is remote within Canada.