Product Manager, Debit Card

Bank of China (Canada); Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Markham is seeking a Debit Card Product Analyst to manage the full lifecycle of debit card and QR Code payment products. You will conduct market analysis, collaborate with various teams, and ensure compliance with regulations. Ideal candidates have a degree in Business or Finance, 1-2 years in retail banking, and strong analytical skills. Bilingual proficiency in English and Mandarin is a plus. This full-time, permanent role offers a chance to drive innovative payment solutions.

Benefits

Inclusive workplace commitment

Qualifications

• 1–2 years of experience in retail banking with exposure to bank card or payment products.
• Familiarity with debit card operations, payment processing, or card networks.

Responsibilities

• Manage the full product lifecycle for debit card and QR Code payment products.
• Conduct market and competitive analysis to identify customer needs.
• Collaborate with IT, Operations, Compliance, and Risk teams.
• Support marketing and promotional activities.
• Ensure compliance with regulatory requirements.
• Maintain product documentation and disclosures.
• Coordinate internal and external audits.
• Monitor product performance and customer feedback.
• Manage external vendors and partners.

Skills

Coordination skills

Analytical skills

Problem-solving skills

Bilingual proficiency in English and Mandarin

Education

Bachelor’s degree in Business, Finance, or a related field

Job description

Job Title: Debit Card Product Analyst

Location: Markham, Ontario

Job Type: Full-time, Permanent

Job Summary

Bank of China (Canada) is seeking a Debit Card Product Analyst to lead the end-to-end management of debit card products and QR Code payment services. This role is responsible for product development, enhancement, compliance, and performance optimization, working closely with internal stakeholders and external partners to ensure competitive, compliant, and customer-focused payment solutions.

What You Will Do

• Manage the full product lifecycle for debit card and QR Code payment products, from design and launch to ongoing enhancement.
• Conduct market and competitive analysis to identify customer needs and product improvement opportunities.
• Collaborate with IT, Operations, Compliance, and Risk teams to deliver debit card‑related initiatives and projects.
• Support marketing and promotional activities to drive card issuance, transaction volume, and customer engagement.
• Ensure all products and processes comply with regulatory requirements, payment network rules, and internal policies.
• Maintain and update product documentation, disclosures, and operating procedures.
• Coordinate and support internal and external audits, including issue remediation.
• Monitor product performance, transaction data, and customer feedback to enhance user experience.
• Manage external vendors and payment network partners, ensuring service quality and contractual compliance.

What You Bring to the Table

• Bachelor’s degree or above in Business, Finance, or a related field.
• 1–2 years of experience in retail banking, preferably with exposure to bank card or payment products.
• Familiarity with debit card operations, payment processing, or card networks.
• Strong coordination skills and ability to work across cross-functional teams.
• Good analytical and problem‑solving skills with attention to detail.
• Bilingual proficiency in English and Mandarin is preferred due to cross‑border coordination needs.

Bank of China (Canada) is committed to fostering an inclusive workplace where diversity is valued. We encourage qualified candidates from all backgrounds to apply. Please note that only candidates selected for further consideration will be contacted.

Accommodation

Bank of China (Canada) is committed to providing accommodations throughout the recruitment process. If you require any accommodations, please contact the HR team, and we will be happy to assist.