Product Consultant - Delivery - Engine by Starling

Starling; Toronto; Hybrid; CAD 85,000 - 105,000; Full time

Job summary

A leading tech banking firm in Toronto is seeking a Product Delivery Manager to oversee implementation of the Engine platform. The role combines client relationship management and project oversight, focusing on large-scale programs and technology solutions. Ideal candidates will have experience in financial services, strong project management skills, and the ability to adapt to various stakeholder needs. The position allows for hybrid working arrangements and may include international travel.

Benefits

Flexible working arrangements

Qualifications

• Experience in client-facing roles, ideally in consulting or technology.
• Familiarity with financial services and technology implementation.
• Proven ability to deliver complex programmes.

Responsibilities

• Manage end-to-end delivery on large-scale programmes.
• Collaborate with product and engineering teams.
• Build strong client relationships and understand their needs.

Skills

Client-facing experience

Financial services background

Experience in technology implementation

Project management skills

Technical aptitude

Communication adaptability

Flexible delivery approach

Job description

Overview

At Engine by Starling, we are on a mission to find and work with leading banks globally to build rapid growth businesses on our technology. Engine is Starling's SaaS business, built to power Starling Bank and now operating as a separate entity.

Starling Bank has grown significantly, and our SaaS technology enables banks and financial institutions worldwide to benefit from innovative digital features and efficient back-office processes.

We are looking for future leaders to join our team, to build client relationships and understand their needs to solve them with Engine’s technology. The role will be based in Toronto with potential international travel and a hybrid in-office arrangement.

About the role

This role sits at the heart of Engine’s Product Delivery function, ensuring successful implementation of the Engine platform for clients. You’ll manage end-to-end delivery on large-scale programmes, focus on a functional workstream (e.g., Onboarding or Payments & Cards), and work with clients to understand challenges and address them with a technology-centred approach. You’ll develop strong knowledge of the Engine product and digital banking.

You’ll collaborate with Product Owners and Engineering to design and implement solutions that meet client needs, enjoy problem solving, and support clients throughout their transformation journeys. Strong project management skills are required.

What you’ll get to do

• Build strong relationships at all levels of the client organisation
• Work from pre-sales through to implementation
• Understand client vision, challenges and priorities
• Work closely with our product team and solution architects to design a solution which meets the needs of the client, and future clients
• Be responsible for the delivery of an area of the solution, representing the client’s needs and priorities in internal decision making and planning
• Coordinate solution delivery with Engineering in line with programme timelines
• Support the programme transition from delivery into Run, sharing knowledge of the client and setting up the Run team for success
• Contribute to the success of the Delivery function as it scales, sharing learnings from client implementations and establishing Engine delivery methodologies
• Support client discovery work with new clients through demoing the Engine platform

Qualifications

Your background

• have worked in client facing roles, in a consulting role, or at a technology company
• have some experience in financial services and technology implementation
• have experience delivering complex programmes
• can rapidly understand client problems and present solutions in a structured and informative manner
• take ownership and know when to seek external support for risks and issues you identify

Your skills

• inquisitive and like the detail of understanding how something does and should work
• can apply a structured approach to complex or ambiguous problems
• have a technical aptitude and curiosity
• are self motivated and are able to work in a highly autonomous environment
• are comfortable facilitating workshops and discovery sessions
• have attention to detail
• can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
• are flexible in your approach to delivery, our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology
• ideally you have some experience working in or consulting for Financial Services clients

We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Other information

Please Note

We require our successful candidates to pass background checks (including but not limited to employment references, fraud checks, financial probity, social media, and criminal history).

Engine by Starling welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are unable to provide work permit or visa sponsorship for any role in Canada at this moment in time.

Interview Process

Interviewing is a two-way process and we want you to have the time and opportunity to get to know us as much as we are getting to know you. Our interviews are conversational and you should come with questions. In general you can expect the following after a chat with our Talent Team:

• Initial video interview with someone from the Product / Delivery team — 45 mins
• More in-depth interview with additional team members — 60 mins
• Final Interview with Chief Delivery Officer / Delivery Director — ~45 minutes

Benefits & About Us

You may be put off applying if you don’t tick every box. We’re open to discussion about flexible working, and if you’re excited about working with us but aren’t sure, get in touch anyway. We’re on a mission to reshape banking and value our diverse team.

Engine by Starling is an equal opportunity employer. We do not discriminate based on race, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by law. By applying, you consent to the processing of your personal data for recruiting purposes in accordance with our Privacy Notice.