Print Equipment Field Technician — Install, Repair & Support

Konica Minolta Business Solutions U.S.A., Inc.; Richmond; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading business solutions provider is seeking a Field Service Technician to ensure the functionality of printing equipment. This role involves troubleshooting, installation, and ensuring customer satisfaction. The ideal candidate has a Community College Certificate in Electronic Engineering Technology, strong technical support skills, and the ability to work under pressure. Furthermore, candidates must have valid driving credentials and a willingness to travel across Canada and the U.S.

Qualifications

• Working knowledge of basic print color theory.
• Valid driver's license and good driving record.
• Ability to travel within Canada and U.S.

Responsibilities

• Repair and maintain all assigned equipment serviced by Konica Minolta.
• Set-up and install equipment, both in-house and at customer sites.
• Complete all service reports accurately and on time.

Skills

Technical support experience

Troubleshooting skills

Strong interpersonal skills

Communication skills

Education

Community College Certificate in Electronic Engineering Technology or equivalent

Tools

Basic printing and scanning solutions knowledge

CompTIA A+

Microsoft certification

Job description

A leading business solutions provider is seeking a Field Service Technician to ensure the functionality of printing equipment. This role involves troubleshooting, installation, and ensuring customer satisfaction. The ideal candidate has a Community College Certificate in Electronic Engineering Technology, strong technical support skills, and the ability to work under pressure. Furthermore, candidates must have valid driving credentials and a willingness to travel across Canada and the U.S.